Notification / Adhan Not Arriving
Adhan notification problems usually stem from system permissions, focus mode or battery-saver settings. Follow the steps below in order.
Fix in 30 Seconds
- In-app prayer notifications must be turned on.
- Device notification permission and volume level should be checked.
- On Android, the exact-alarm permission (Alarms & reminders) must be granted.
- Battery-saver / background restrictions should be removed.
A properly working adhan notification shows the prayer, time and city in the title; for example, it appears as "Dhuhr - 13:13 - Kadikoy".
Step by Step
iOS
- Settings > Notifications > Vaktim: turn on all notifications.
- Add Vaktim to the allowed apps in Focus mode.
- Enable Background App Refresh.
Android
- Settings > Apps > Vaktim > Notifications: enable them.
- Settings > Apps > Vaktim > Alarms & reminders (exact alarms): grant permission. Without this permission, the adhan may not trigger exactly on time.
- In battery optimization, set Vaktim to unrestricted.
- Check the adhan/prayer sound in the notification channels.
On iOS, opening the app occasionally automatically refreshes the notification schedule (self-heal). For reliability, a twin notification may be scheduled close to the prayer time; seeing this as two separate notifications is normal.
Why Does It Happen?
- Notification permission may not have been granted during the initial setup.
- On Android, if the exact-alarm permission is off, the system may delay the notification.
- The device may be on silent or the media volume may be low.
- Background restrictions may stop the app.
- On iOS, if the app isn't opened for a long time, the background notification schedule may be limited.
Still Not Fixed?
Send the support team which prayer times you aren't receiving notifications for, your device model and a screenshot.